Shopping online with Luminesce is SSL safe & secure.

Your Privacy:

At Luminesce, we are committed to ensuring our clients a secure, private, and enjoyable online shopping experience. 

We will never sell or share your information to a third party.  Only Luminesce, Shopify and our payment processing company, Moneris, have access to the information you share with us. 

Our website does use Google Analytics and Facebook Pixels to assist us in serving your need better.

If you sign up for our newsletter, Mail Chimp will only retain the information you provide when you sign up.  You may unsubscribe at any time.

Please read our Privacy Policy and Terms & Conditions of Use first for further details.

How do I know my information is safe?

The only time you will be asked for personal information is during checkout or if you sign up for our Newsletter or request a Wholesale Account. During the checkout process (while on the “checkout” tab) you will be on our secure server. The only time it is safe to give your credit card or personal information online is when you are on a secure page, and dealing with a company you can trust.

How can I tell that the webpage I am on is secure?

shopify secureIn the footer on our website you will see this icon.

This indicates that our website is a Shopify Secure Site.

When you are on our checkout, you will notice a green “lock” to the left of our URL. You will also notice that the URL you are on no longer starts with http:// but now starts with https:// - the “s” stands for secure. Both of these factors indicate that you are on a secure page. 

When you provide us with any personal information including your name, address, e-mail and credit card number, it is processed over a secure connection on secure Shopify servers. We use Secure Socket Layers (SSL) to encrypt all information you provide before sending it to our servers. SSL is the industry standard and the best software available for secure e-commerce transactions.

What if I still feel uncomfortable giving my credit card information online?

If you prefer, you can also order directly by contacting us through our Contact page.  Thank you.

What about cookies?

Shopify uses a number of different cookies on this website, including strictly necessary, performance, advertising, and social media or content cookies.

A cookie is a small amount of information that’s downloaded to your computer or device when you visit certain websites. Cookies are small files which are stored on a user's computer. They are designed to hold a modest amount of data specific to a particular client and website, and can be accessed either by the web server or the client computer. This allows the server to deliver a page tailored to a particular user, or the page itself can contain some script which is aware of the data in the cookie and so is able to carry information from one visit to the website (or related site) to the next.

Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

Cookies are safe and don't contain sensitive information. If you want, you can change your cookies through your browser settings. If you continue without changing your settings, we'll assume you're OK to receive all cookies this website.

If you have any further questions about privacy or security, please contact us.  You will find our contact information on our Contact page.